For additional guidance and recommendations related to COVID-19 from the North Carolina Department of Health and Human Services, please scroll to the bottom of this page.

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Updated Guidance and Recommendations from NC DHHS

NCDHHS Recommendations for Protecting Each Other from COVID-19

We will continue to provide updates to our community through social media and this webpage.

  • COVID-19 Information for individuals who are deaf and hard of hearing can be located here.
  • Symptoms of Coronavirus (COVID-19)
  • CDC has updated travel recommendations please visit link for more details:
  • If you have a specific question, please call the CHA Health Information line at 704-920-1213. All messages will be returned by a CHA staff member during normal business hours. Please leave a good return call number.
  • You can also email and you will receive an email response.
  • If you are concerned about the care or services provided to patients/residents/consumers by health care facilities/agencies/homes licensed by Division of Health Service Regulation please contact the Complaint Hotline: 1-800-624-3004 (within N.C.) or 919-855-4500. The Complaint Hotline hours are 8:30am to 4:00pm weekdays, except holidays. Facilities include, but are not limited to nursing homes, adult care homes, acute care hospitals, home care agencies, home health agencies, hospice agencies, etc.